More than an AI answering bot — the phone service and revenue routing system that books more jobs for home-service pros.
It answers every call and text, day and night. It knows who’s calling before hello — whether they live in a $1.2M home or rent a studio, past jobs with your shop, 150+ signals — and books straight onto your techs’ real calendars, checked against their schedules before it confirms. Then the system takes over: confirmation texts, reminders, payment links, review requests. And every job the AI books is tied to the call that produced it, so your dashboard shows what it earned you in dollars, not call counts.
Jason Miller
Homeowner · 4.8 mi away · likely decision maker
“Thanks for calling, Jason. I have a senior tech who can be at your place on Hillcrest by 2 PM today — should I lock that in?”
Caller Technologies is powered by 2+ trillion data points covering 3+ billion people — pulling 150+ signals on every caller, in milliseconds. No other voice AI even comes close.
A walk-through of how the AI uses caller intelligence to answer, qualify, and book real jobs — for HVAC, plumbing, electrical, roofing, and every other home service trade.
Full product walk-through · Watch on its own page →
Home service contractors lose thousands every month to calls that go unanswered, unqualified, or mishandled. Here’s where the money disappears.
62% of home service calls happen outside business hours. Every missed call is $200–$1,200 in lost revenue walking out the door — and 85% of callers won’t leave a voicemail.
Our AI → Answers 24/7, books on the spot, and turns after-hours ringing into revenue while you sleep.
Your $85/hr technician shouldn’t be answering questions about your hours. Tire-kickers, wrong numbers, and unqualified inquiries drain profit straight from your bottom line.
Our AI → Handles FAQs, qualifies callers, and routes only real jobs to your team so techs stay billable.
New receptionist quotes the wrong price. Fill-in staff forget to ask for the address. One bad call loses one customer forever — and you’ll never know it happened.
Our AI → Follows your script every time, captures every detail, and delivers a consistent premium experience.
Three inputs, one honest number — what the calls you’re missing are worth when every one gets answered.
The AI doesn’t just read a script. It reads the person — then adapts how it speaks, what it pitches, and how much that call is worth to your business.
The instant a call comes in, Caller Technologies pulls 150+ data points on the caller — address, property type, home value, distance to your service area, estimated income, decision-making authority — in milliseconds.
Quick and technical with a young engineer. Slow and step-by-step with an 80-year-old homeowner. Premium tone with a high-value home. Adapts pace, vocabulary, urgency, and offers in real time.
Qualified leads get booked on the spot. High-value emergencies route to priority. Tire-kickers and out-of-area calls never touch your crew — or your trucks.
“I need a new HVAC system.”
Hi Margaret, this is Aria with Sunbelt HVAC. I see you’ve been a Phoenix homeowner for a long time — so let’s make this easy. Before we talk equipment, I just want to understand what’s happening with your current system. Take your time — what’s been going on?
Works like a trained 24/7 team member that answers, captures, and routes the right conversations to the right people.
Never miss another lead, inquiry, or after-hours emergency. Picks up on the first ring — every ring, every hour, even when you’re on a roof or asleep.
Learn moreReal-time caller enrichment — before hello. Knows home value, property type, and owner vs. renter, so you can size the job before you pick up.
Learn moreTone, pace, vocabulary, and pitch — matched to each caller’s profile, automatically.
Learn moreSchedule jobs, consultations, and next steps without human delay or calendar ping-pong.
Learn moreSmart questions separate ready-to-book jobs from tire-kickers — so your team spends drive time on calls worth taking.
Learn moreHand off on demand — or when your rules say so. Fully customizable escalation logic.
Learn morePricing, hours, service areas, and policies — answered instantly, 24/7, so your techs stay on the job instead of on the phone.
Learn moreCall recordings, AI summaries, lead insights, and CRM-ready handoffs after every call.
Learn moreSome customers won’t call — they text. Flip one switch and when a text lands on your business number, the same AI answers it: finds out what’s wrong, gets the name and address, offers appointment windows, and confirms the booking. You just see the job on your calendar.
Hi — our AC died this afternoon and it’s 88° in here. Any chance someone can come out tomorrow?
Sorry about the heat — we can get someone out. Can I grab your name and the service address?
Mike Ramirez, 4417 Brookfield Ct
Thanks, Mike. Tomorrow I have 8–10 AM or 1–3 PM — which works better?
8-10
You’re booked — tomorrow, 8–10 AM at 4417 Brookfield Ct. Confirmation text on the way. Reply here if anything changes.
Paste one script tag into your site and a chat bubble appears. Visitors say what is wrong, pick a time from your real availability, and the job lands in your CallerWho console — the same calendar your calls and texts book into, with a confirmation text on the way to the customer.
Hi! You’ve reached Enviro Plumbing. I can book you an appointment — what’s your name?
Dana. Toilet leaking at the base.
Thanks, Dana. What’s the best mobile number to reach you on?
(816) 555-0142
And what address should we come to?
1920 6th St, Santa Monica
Here are the next openings — tap one: Wednesday, September 2, 6:00 AM · Thursday, 8:00 AM
You’re booked for Wednesday, September 2 at 6:00 AM. A confirmation text will be sent to (816) 555-0142. Thanks, Dana!
After hours, only get woken for calls worth interrupting you. During the day, every caller goes to the right tech. The calls you can’t take? Those pay too.
Stop waking your team for every 2 AM call.
Route after-hours calls to a live tech only when home value, distance, and urgency clear your bar. The AI does the math on every call — you just set the rule once.
Not every tech should get every call.
The AI matches callers to technicians based on certification, specialty, territory, and job value. Best closer to high-value calls. Apprentices to routine work.
Wrong trade. Out of range. Too small. They used to be hangups. Now they get a real answer.
Set your service radius and your minimum job size. Callers outside them get a polite answer, a text with your real coverage area, and a callback option if things change — no truck roll, no rude hang-up.
Independent feature comparison across 20 voice AI answering platforms used by HVAC, plumbing, electrical, and roofing contractors. Eleven capability categories that actually matter when the phone rings.
| Platform | 24/7 Answer | Appt Booking | Lead Qualify | Smart Routing | Caller Intel | Adaptive Conv | CRM Sync | Human Transfer | Multi Lingual |
After-Hrs Esc. | Out-of-Area Handling | Score |
|---|
Strong human-backed answering. No caller intelligence, no adaptive conversation, no smart routing, no out-of-area handling. Same script for every caller, regardless of who’s on the line.
Deep ServiceTitan integration if you’re already locked in. No caller intelligence, no adaptive conversation, partial multilingual, no out-of-area handling — and only routes inside the ServiceTitan ecosystem.
A telephony giant’s bolt-on receptionist. Only partial lead qualification — and no caller intelligence, no adaptive conversation, no out-of-area handling.
These six capabilities are unique to Caller Technologies — confirmed across an audit of every major voice AI platform serving home services. Individually, each one wins calls. Combined, they change the economics of every phone line you run.
Before the AI says hello, it has 150+ signals on the caller: address, property type, estimated home value, household income, decision-making authority, distance to your service area. Every competitor answers blind.
200 lookups/mo included · 2T+ data points · 3B+ people
Tone, pace, vocabulary, and offer adjust per caller — faster and technical with a young engineer, slower and trust-first with an 80-year-old homeowner, financing-led with a renter. Competitors run one static script.
Real-time adaptation · no per-persona scripting
After-hours rules tied to actual caller wealth signals. Only wake your tech for homes over $900K and within 5 miles. Competitors with escalation use keywords or time-of-day — they can’t see the caller’s home value.
Home value · urgency · distance — all three
Senior closers auto-routed to high-value calls. Apprentices to routine work. EPA 608 II-certified techs to commercial rooftops. Competitors route by availability. ServiceTitan does cert routing — but only inside ServiceTitan.
Cert-aware · territory-aware · close-rate weighted
Calls outside your service radius, wrong trade, or too small don’t hit a dead end — they get a polite answer, a text with your actual service area, and a callback option if things change. No truck roll, no rude hang-up, no burned goodwill.
Service-area aware · text-back · callback queue
$197/mo for your main number and $99/mo for each additional line/seat (or $1,970/yr and $990/yr with two months free), with unlimited AI talk time on every one — a storm surge day costs exactly what a quiet Tuesday costs. Per-minute competitors bill more the busier your phones get; your bill stays flat whether the AI answers 50 calls or 500. Tracking numbers and extra seats are the same $197/mo, so there is no tier to get bumped into.
No contracts · cancel anytime · live in 15 min
Pick your industry and call the line below. The AI is pre-trained on your trade’s vocabulary, common job types, and pricing logic — so you hear exactly what your customers will hear when they call your shop. Text the same number and the same AI answers by SMS.
Cooling, heating, system replacement, refrigerant, ductwork, maintenance contracts. Text that same number too — the AI answers by text and books the job.
Click to call or text it — free demo
Slab leaks, drain cleaning, water heaters, repipes, sewer scopes, emergency calls. Text that same number too — the AI answers by text and books the job.
Click to call or text it — free demo
Panel upgrades, EV charger installs, rewires, lighting, code corrections, troubleshooting. Text that same number too — the AI answers by text and books the job.
Click to call or text it — free demo
Storm damage, full replacements, leak repairs, gutters, insurance claims, inspections. Text that same number too — the AI answers by text and books the job.
Click to call or text it — free demo
Available 24/7 · No signup · Free · Hang up anytime
Go deeper on your trade: HVAC · plumbing · electrical · roofing
One plan, one predictable bill: $197/mo for your main number, $99/mo for each additional line/seat, with unlimited AI talk time on every one — choose how many you need at checkout, and the default is one. Less than a tenth the cost of a full-time receptionist — see the math — and it answers nights, weekends, and six calls at once. Or $1,970/yr with two months free.
What Caller Technologies puts back on your books each year — booked jobs you were missing, recovered by the same phone that answers them.
Everything you need to capture, qualify, and close every call
Tap any question to expand. Start with the top 3 — or jump to the section that matches what you’re after.
Caller intelligence and adaptive conversation, not just AI speech. Before the first hello, the platform pulls 150+ demographic signals on the caller — whether they own or rent, house or apartment, estimated home value, income, net worth, age, occupation, and more — and adapts tone, pace, vocabulary, and offer to that specific person.
We identify the value of the caller’s home, whether they’re in a house or an apartment, and other property details — so a roofer knows immediately whether they’re talking to a homeowner or a renter, and an HVAC tech can prioritize the $1.2M home over the $300K one when the schedule is tight.
For a side-by-side breakdown of our 11 capabilities versus four leading competitors, see the full comparison table.
Yes. Flip a single switch and the AI Voice Agent goes off. Your phone rings as normal and calls go straight to your team — but you still get every demographic signal we have on the caller.
The full profile — home value, address, income tier, and the 150+ signals — appears on your screen in real time as the phone is ringing, and lands in your inbox seconds later. Call routing, escalation rules, after-hours scheduling, and notifications all keep working. Use Caller Technologies as a pure caller-intelligence layer for your live team, or flip the AI back on anytime.
Yes. You can forward your existing line to us, port your number over fully, or run us as a dedicated overflow/after-hours line alongside your current setup. No PBX changes, no developer, no integration headaches.
You can use it from any device — web softphone or a VoIP hardphone like Poly / Polycom, Yealink, or Cisco. The hardphone is a real working business line: make outbound calls, take incoming calls live, use it like any office phone.
The AI is optional — flip it off entirely so every call rings your phone, or schedule it to answer only after hours, weekends, or on overflow when your team can’t pick up. Same number either way.
Zero-touch provisioning for Poly / Polycom hardphones — bring your own phone or buy one, plug it into your network, and it auto-configures to your account. No manual SIP setup, no firmware fiddling.
Most businesses go live in 10–20 minutes. Choose a voice, add your business details, connect your number. No developer needed.
And you’re not on your own: free onboarding & setup with one of our experts is included. We’ll walk you through it, build your initial knowledge base from your website, services, and service area, and make sure you’re live and answering calls the right way.
Pricing is one predictable monthly bill:
No contracts, cancel anytime. To see what these numbers look like against your call volume and the revenue you’d recover, try the ROI calculator.
We do the heavy lifting. During setup, we pull from your website, services, pricing, and service area to build the initial knowledge base. If you have docs, you can upload them. You review and refine — usually 15 minutes of edits and you’re live.
Supported. Configure per-location numbers, schedules, pricing, and dispatch rules — all from one dashboard.
All three. Set it to answer 24/7, only when your team doesn’t pick up within X rings, only after business hours, weekends only, or any combination. You control the schedule.
Yes. Many customers run us in parallel for the first week or two — same call volume, head-to-head comparison. Most cancel their answering service within 30 days.
The AI answers every call on the line at once, up to your plan’s concurrency. There are no per-minute charges and no overage fees — talk time is included in the flat monthly price, so a big call day never costs more than a quiet one.
Yes — on caller request, or based on rules you configure. Escalation logic is fully customizable: home value, urgency, customer tier, time of day.
The AI also detects frustration in tone and word choice and escalates automatically — either to a live person if available, or by taking a priority message flagged for immediate callback. It won’t loop or argue.
Yes. It collects caller info, asks qualification questions, books appointments, and hands cleanly to your team with full context. To hear it in action, watch the 90-second explainer.
You define what counts as an emergency (no heat, water leak, no power, etc.) and the AI prioritizes accordingly — same-day booking, immediate dispatch alert, or live transfer to your on-call tech.
Yes. Define your service area by ZIP, city, or radius — the AI politely declines out-of-area callers (or refers them elsewhere if you’d like) before wasting your team’s time.
Yes. Route by service type, ZIP code, urgency, time of day, or any combination. Each call lands with the right person on your team.
Yes, if you want it to. Load in your service call fee, common job ranges (drain clear, AC tune-up, diagnostic), and any seasonal promos — the AI will quote them accurately and consistently. Or keep pricing off the table and have it route to a human for quotes.
It can — turn on text answering for your number and the same AI replies in seconds, not hours. It asks what’s wrong, collects the name and address, offers appointment windows, and books a real work order on your schedule, conflict-checked against your techs’ calendars. The customer gets a confirmation text, every thread shows up in your dashboard, you can take over any conversation just by replying, and STOP opt-out compliance is built in.
Most don’t, and the ones who do are usually fine with it because the call moves fast and gets them what they need. Voices are natural, conversational, and tuned to your business. If a caller asks directly, you can configure how the AI responds — many customers have it acknowledge honestly and continue the call.
It does one of three things, based on your rules: gives a safe fallback answer, takes a message with full context, or transfers to a live person. It won’t make things up or guess at pricing it doesn’t have.
Yes. The voice models are trained for real-world phone audio — regional accents, job-site noise, spotty cell signal, speakerphone. If audio is genuinely unintelligible, it asks the caller to repeat rather than guessing.
Real-time notifications via text, email, or push — your choice. Every notification includes the caller’s name, number, reason for calling, demographic context (if enabled), and a link to the full transcript.
Booking confirmations and reminders also go out automatically by SMS to the customer, with your business name and details.
Leads don’t disappear. Every caller who showed interest but didn’t close shows up in your dashboard as a follow-up lead, with full context — your team can call back, or you can have the AI follow up automatically.
The same applies to unconverted quotes, missed appointments, and post-job check-ins — all configurable outbound follow-ups.
Yes. Every call is recorded, transcribed, and searchable. You can review any conversation, flag issues, and use them to refine how the AI handles future calls. Voicemail is built in for callers who’d rather leave a message.
Absolutely. You control the script direction — what to emphasize (memberships, financing, seasonal promos), what to avoid, and how to handle specific scenarios. Changes take effect immediately.
You do. All transcripts, recordings, and lead data belong to your business. Export anytime.
Yes. It’s the same class of licensed commercial data that lenders, insurers, and marketers have used for decades — sourced from public records and licensed data providers, not from your calls. Nothing is collected from the conversation itself, and we never sell your callers’ information.
Lookups are included in your plan (200 a month), can be switched off anytime, and every lookup is logged in your dashboard. And the AI never recites personal data back to the caller — the intelligence shapes routing, tone, and the offer, never the script the caller hears. See exactly what the AI knows about each caller.
Yes. One toggle in the dashboard pauses the AI and routes calls back to your team or voicemail. No support ticket required.
Built for plumbers, electricians, HVAC techs, and roofers. The trial is free until the AI books your first paying job — then you have 7 days to add a card. An unused trial ends after 30 days without a call or text.
No credit card required · Live in 15 minutes · Cancel anytime
